Information We Collect
When you interact with Anmol Yatra Tour & Travels via our website, telephone hotlines, or WhatsApp desk, we collect only the minimal data essential to coordinate Himalayan pilgrimages and car rentals:
- Contact Details: Full name, mobile phone number, WhatsApp contact, and email address.
- Travel Specifications: Preferred tour circuit (Char Dham, Kedarnath, Do Dham, Badrinath), passenger count, boarding city (Rishikesh, Haridwar, Dehradun, Delhi), and preferred vehicle (Innova Crysta, Ertiga, Tempo Traveller).
- Tourist Care Yatra Pass Data: When you request complimentary assistance with government biometric passes, passenger identification details are processed strictly for Uttarakhand Tourism portal submission.
How We Use Your Information
Your data is utilized exclusively to fulfill operational travel duties:
Operational Dispatch
Assigning hill-certified drivers and sharing vehicle green permit details with passengers.
Real-Time Mountain Alerts
Broadcasting critical weather warnings, route detours, or temple token advisories.
Zero Data-Selling Pledge
Strict Non-Disclosure Commitment
Anmol Yatra Tour & Travels will never sell, trade, rent, or lease your personal information to third-party telemarketers, insurance agents, or lead aggregators. Data access is strictly restricted to verified operational personnel.
Data Security & Retention Schedule
All online transmissions are protected with industry-standard 256-bit TLS/SSL encryption. We retain records in compliance with Indian commercial law:
| Data Category | Storage Method | Retention Period | Post-Retention Action |
|---|---|---|---|
| Biometric Yatra IDs | Encrypted Cache | 14 Days Post-Tour | Permanently Purged |
| Tour Booking Vouchers | Secure Server DB | 3 Years (Statutory Tax) | Anonymized / Archived |
| Inquiry Leads (Unbooked) | Protected CRM | 90 Days | Auto-Deleted |
Pilgrim Privacy Rights (DPDP Framework)
Under India's Digital Personal Data Protection (DPDP) Act, you hold the right to review, update, or request the deletion of your personal records held in our databases by submitting a written request.
Data Grievance Officer & Physical Address
Designated Grievance Officer: Head of Operations, Anmol Yatra Tour & Travels
Physical Office: Veerbhadra Road nearby AIIMS Bapu Gram, Shivaji Nagar Rishikesh, Uttarakhand - 249203, India
Direct Email: Pradeepuk47@gmail.com
Helpline: +919105769319
Frequently Asked Questions
Need personal data assistance?
Connect with our compliance officer in Rishikesh